All sales purchased through Kayla Williams Jewelry website are final. 

Should you be unsatisfied with your purchase, please contact Kayla directly and we can discuss items for exchange or store credit within 14 days of receiving shipment. Item(s) must be unworn and returned in new and original condition. Exchanges subjected to shipping charges will be paid by the customer.

For your security, please send merchandise back via a traceable carrier and in a well-padded box or envelope. Kayla Williams Jewelry is not responsible for items damaged or lost in transit.